DirectControl is the software we turn to when Bp lets us down. It would suit paediatrics quite well, I think. It is the only software on the market I've found which: 1) claims Medicare Online; AND 2) claims ECLIPSE; AND 3) leaves you in full control of your data in a proper SQL database. It is truly committed to being generally suitable to all types of medical enterprises, yet it has an option for you in every major feature-category: secure-messaging, integration with accounting
systems, integration with payment systems such as BPAY, has affordable SMS reminders, fully-leverages Microsoft Office, frequent (painless!) fee updates for Medicare and health funds. I have not yet really kicked the tyres on its clinical and appointment modules, but I know they're there. It is highly-customizable, enterprise-grade software for a great price: you'll want to engage them about installing and customizing it how you want, but once you're there, it fits like a glove.
Support is first-class, and the product-owner is listening to your support tickets, often jumping in to show how the product can be used to solve your practical 'this industry is bizzare' problems. I'm slowly re-tooling our business to leverage Direct Control, and am constantly impressed how the problems I had have already been solved by Direct Control before I knew I had them. We don't use its full capability yet, but as we wean off Bp Premier, I am confident that Direct Control has got us covered. There are businesses who will never want to to do anything more than what Bp does, and that's fine. But if you want to go more/better, look at Direct Control for options and flexibility.